Plesk cannot be updated: ERROR while trying to backup MySQL database

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  • Avatar
    Nello Martuscelli

    *****  problem report *****

    ERROR while trying to backup MySQL database

    Check the error reason(see log file: /var/log/plesk/install/plesk_17.5.3_installation.log), fix and try again

    STOP Bootstrapper 17.5.3 prep-install for BASE AT Tue Oct  3 06:26:19 CEST 2017

     

    Same error here.. i've changed my dir to backup on /mnt/myFTP

    How can solve? if I set /var/lib/psa/dumps, what command i should do to try again update?

  • Avatar
    Bulat Tsydenov

    Do you have this error in logs:

    chown: changing ownership of `/storage/mysql.preupgrade.11.0.9-11.0.9.20130616-153540.dump.gz': Operation not permitted

    ?

     

    If yes, then you just need to restart upgrade using Plesk installer script, refer to the article How to Install Plesk for Linux

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