Migrated mail does not reflected in mailbox usage statistics.

Created:

2016-11-16 12:52:01 UTC

Modified:

2017-04-24 12:09:18 UTC

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Migrated mail does not reflected in mailbox usage statistics.

Applicable to:

  • Plesk Onyx for Linux
  • Plesk 11.5 for Linux

Symptoms

After migrate data from legacy system having mail in mailbox format, domain mail usage statistics is not displayed under Home> Subscriptions> domain.tld -> <ail

Up Leveltest.com.

Cause

The issue is in maildirsize file which was not properly generated during conversion from mbox to Maildir format. This file had created with zero values in it.

Resolution

The workaround is either remove the maildirsize file from the /var/qmail/mailnames/domain.tld/mailbox/Maildir/ or set an appropriate mailbox limit for the subscription. Any of these actions will force system to recreate proper maildirsize file, afterwards mailbox usage will start showing properly.

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