After migration website asks for user name and password

Created:

2016-11-16 12:51:52 UTC

Modified:

2017-08-16 16:15:12 UTC

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After migration website asks for user name and password

Applicable to:

  • Plesk 11.x for Windows
  • Plesk 9.x for Windows

Symptoms

User name and password are asked while accessing website example.com or some of its pages.

Cause

DocumentRoot directory of website or its subdirectories are set as password protected.

Resolution

  1. Go to Home > Domains > example.com > Password-Protected Directories menu in Plesk
  2. Remove protection of the folder.
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