- Plesk 12.5 for Linux
Migration cannot start with the following error in Plesk:
Error: Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -l --chmod=Fu=r,Du=rwx,go= -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20160927004329/ssh-keys/id_dsa.203.0.113.2 -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/var/modules/panel-migrator/sessions/20160927004329/ssh_upload.1 firstname.lastname@example.org:/tmp/panel_migrator/version
exit code: 12
stderr: Permission denied (publickey,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: error in rsync protocol data stream (code 12) at io.c(605) [sender=3.0.9]
The following records appear in
Sep 27 00:57:18 mail sshd: Accepted password for root from 203.0.113.1 port 34806 ssh2
Sep 27 00:57:18 mail sshd: Accepted password for root from 203.0.113.1 port 34807 ssh2
Sep 27 00:57:20 mail sshd: userauth_pubkey: key type ssh-dss not in PubkeyAcceptedKeyTypes [preauth]
Sep 27 00:57:20 mail sshd: Connection closed by 203.0.113.1 [preauth]
SSH server misconfiguration.
Use this solution only if the following error is found in
userauth_pubkey: key type ssh-dss not in PubkeyAcceptedKeyTypes [preauth]
Add the following parameter to
on the source server:
Then, reload SSH server:
# service sshd reload