Home Page of Plesk 12 interface is not shown

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:50:48 UTC

Modified:

2016-12-21 19:21:44 UTC

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Home Page of Plesk 12 interface is not shown

Symptoms

Plesk home page shows a blank page or 500 Internal Server Error .

The log file /usr/local/psa/admin/logs/panel.log contains the following output:

03-Jul-2014 16:28:26 Europe/Berlin] PHP Fatal error:  require_once(): Failed opening required 'modules/firewall/FwConfigurator.php' (include_path='/usr/local/sb/include:/opt/psa/admin/plib:/opt/psa/admin/externals:/usr/local/sb/include:/usr/local/sb/include/PEAR') in /opt/psa/admin/application/admin/controllers/HomeController.php on line 104

`FwConfigurator.php` is a part of Plesk firewall module, but this was not properly installed.

Cause

A corrupted Plesk Firewall extension.

Resolution

Install the extension using the following command:

# /usr/local/psa/admin/bin/autoinstaller --select-release-current --install-component psa-firewall
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