On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

 How to change default location of mailboxes in Plesk for Linux

Follow

Comments

36 comments

  • Avatar
    New Look Media

    Emilio Ortiz I have the exact same errors as you when performing a migration, and believe it is related to the capitalization of letters on my drive.

    I also get the following error when trying to access any email accounts within plesk.

    mailmng-mailname failed: Unable to open dir /mnt/mailstorage/qmail/mailnames/mydomain.com/jeff/@attachments: No such file or directory System error 2: No such file or directory

    The path should be /mnt/MailStorage/ not /mnt/mailstorage/

    I have also double-checked psa.conf and it looks like this:

    PLESK_MAILNAMES_D /mnt/MailStorage/qmail/mailnames

    Anyone have additional advice??

    0
    Comment actions Permalink
  • Avatar
    Anton Maslov

    Hi New Look Media - our recommendation is to rename mount folder to lower case.

    0
    Comment actions Permalink
  • Avatar
    Paolo Gabrielli

    Gentlemen,
    I followed the guide, and everything worked without problems. But then I added a new account, and that account doesn't receive emails at all, while it can send.

    Friday I got those two errors
    Sep 11 17:30:25 server mailmng[21458]: Unable to get default delivery transport string from /var/qmail/mailnames/.default_delivery
    Sep 11 17:30:25 server mailmng[21458]: Unable to add delivery string to '/mnt/mail/qmail/mailnames/example.com/surname.n/.qmail'

    but today no errors at all. And trying a "plesk repair mail" (or a reboot) doesn't help.

    Thanks.

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello Paolo Gabrielli

    Most probably required entries or the file /var/qmail/mailnames/.default_delivery is missing.

    As I can see, the issue is currently investigated in the ticket.

    0
    Comment actions Permalink
  • Avatar
    Dennis Rahmen (Edited )

    "To avoid performance degradation, the new location for the mailboxes directory should be located in the local file system - it should not be mounted as a network share, such as NFS"

    Is this still the case? Also does it improve anything when I am using EXT4 on SSDs?

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello Dennis Rahmen

    I would say it depends on the quality (speed/bandwidth) of connections to the network share, first of all.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request