A domain is not loading and a "500 internal server error" is being shown after ~45-60 seconds.
The following error can be observed in the domain error log
[warn] [client 10.10.10.10] mod_fcgid: read data timeout in 45 seconds, referer: http://www.example.com/admin/orders.php
[error] [client 10.10.10.10] Premature end of script headers: PDF.php, referer: http://www.example.com/admin/orders.php
The following error can be found in
[warn] mod_fcgid: process 16576 graceful kill fail, sending SIGKILL
The FcgidIOTimeout value - the maximum period of time the module will wait while trying to read from or write to a FastCGI application - has been exceeded.
For Plesk 11.5 and later,
FcgidIOTimeout parameter for the domain is set to the same value as
max_execution_time PHP parameter.
For Plesk 10.x and 11.0.9 increase
FcgidIOTimeout parameter in
fcgid.conf file and restart Apache. The file can be found at:
RedHat based OSes:
Debian based OSes:
#213920625 - When setting max_execution_time to 0, FcgidIOTimeout value is not set in virtual host configuration