2016-11-16 12:50:35 UTC
2017-04-24 12:10:00 UTCApplicable to:
- Plesk 12.5 for Linux
- Plesk 11.5 for Linux
- Plesk 12.0 for Linux
Symptoms
Cannot assign Plesk license key. When trying to upload I see the error:
tail -fn0 /usr/local/psa/admin/logs/panel.log
2014-01-08T15:43:16-05:00 ERR (3) [panel]: Invalid key: Unknown key format:
0: key_upload.php:100
Cause
Corrupted license key.
Resolution
Make sure you are uploading the key like PLSK.00000000.0000.zip.
If the issue with license persist contact you account or sales maanger on reissueing the key.