Error while running statistics.exe

Created:

2016-11-16 12:50:28 UTC

Modified:

2017-04-24 12:10:04 UTC

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Error while running statistics.exe

Applicable to:

  • Plesk 11.0 for Windows

Symptoms

Manual statistics calculation fails with error:

"%plesk_bin%\\statistics.exe" --all
Access is denied. (Error code 5) at Create mutex with name 'Global\\PleskStatisticsBusinessLock'

Cause

Hanged statistics.exe process exist on the server.

Resolution

Open Task Manager and kill hanged statistics.exe processes.

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