Unable to log in to Plesk: unknown user name or bad password




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    Mkrasx (Edited )

    In  Plesk version 17.5 it report "Unable to get administrator password". Please modify this article.

    In case of Plesk Reconfigurator -> Repair Plesk installation -> Plesk Server Accounts you can see message:

    Unable to execute "C:\Program Files (x86)\Plesk\admin\bin\usermng.exe" --install-plesk-admin:
    Change flags failed of user (Plesk Administrator): (1322) This operation is disallowed as it could result in an administration account being disabled, deleted or unable to logon.
    at execute console command --install-plesk-admin(vconsoleapp::start line 122)
    at execute "C:\Program Files (x86)\Plesk\admin\bin\usermng.exe" --install-plesk-admin(vconsoleapp::run line 139)

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    Alexandr Zubtsovsky (Edited )

    Hello Mkrasx,

    Thank you for your comment.

    We have updated the article according to your report.

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