[HUB] Can I upgrade my older version Plesk license to Plesk 12?

Created:

2016-11-16 12:50:25 UTC

Modified:

2017-04-24 12:10:06 UTC

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[HUB] Can I upgrade my older version Plesk license to Plesk 12?

Applicable to:

  • Plesk

Question

I am using an older version of Plesk and want to upgrade it to Plesk 12. Does my license qualify for upgrading to Plesk 12?

Answer

If your license qualifies for license upgrade, then it will be automatically upgraded during the panel upgrade. To check if your license can be upgraded to the next version, refer to details below:

You can check if your license allows you to upgrade to the later version of Plesk here:

  • 213936645 How to check if license allows you to upgrade to later version of Plesk

  • If you are using Lease license (that is paid for every month, year, or once in 2 or 3 years), then you can perform license upgrade to the next version during a panel upgrade.

  • Purchased (Retail) licenses, on the other hand, require SUS for license upgrade:

For Plesk 10/11 license, either Lease or Purchased one, visit the following article to learn how Plesk 10/11 license behaves on Plesk 12 server :

  • 213385309 How does Plesk 10/11 license behave after being upgraded to Plesk 12 license?

To learn what is the difference between Purchased (Retail) and Lease licenses, visit:

  • 213398189 What is the difference between lease and retail licenses?

If your license qualifies for upgrade , but was not automatically upgraded during the panel upgrade ** on some reason, see possible solutions below:

  1. If you license was purchased from Plesk Online Store , you can upgrade it to Plesk 12 in your account . Detailed instructions are available here:

  2. 213917905 How can I upgrade my license in Plesk Online Store account?

  3. You can manually upgrade your license to the required version. See the following article to learn how to do this:

  4. 213956265 How do I manually upgrade Plesk license?

  5. In case you purchased your license from one of the Plesk resellers/partners, please refer to the reseller/partner.

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