Applicable to:
- Plesk for Linux
- Plesk for Windows
Question
How to send a Plesk technical report and get its ID?
Answer
A Plesk technical report can be sent either via Plesk or a command-line interface directly from the server.
Note: A Plesk technical report contains only technical information. No private data is included.
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Go to Tools & Settings > Support > select Generate a technical report before contacting support > click Next.
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In the next window, click Send Report.
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Get your report ID.
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Connect to a Plesk server via SSH (Linux) / RDP (Windows Server).
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Run the command below to generate and send a technical report (on Windows Server, start a command prompt as an Administrator):
MYSQL_LIN: plesk bin report --send
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When the command execution is completed, get your report ID:
MYSQL_LIN: Your report ID: TR-PLSK-48887 Contact Plesk support and provide this ID to get help
Comments
4 comments
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Hello Olefhile Thabo Steven
The public article isn't the best place to share this information.
Please, submit a support request and share the report ID there. Support will be glad to assist you.
The report ID is TR-PLSK-XXXXX
Hello Support
This article just contains and instruction of how to generate the report. The IDs are to be provided in support tickets.
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