- Plesk 12.5 for Linux
- Plesk 11.5 for Linux
On the last step of migration, the following error appears under Tools & Settings > Migration & Transfer Manager > Start new Migration > Transfer data already processed by the Migration & Transfer Agent and located on the local host when path to a dump file is specified:
Error: The source file is not a valid XML file.
If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter.
If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility.
The following error can be found in
[2014-03-12 13:54:40.431|3666] INFO: Subprocess raised ExecuteException: Subprocess <subprocess '/usr/local/psa/admin/sbin/backup_sign verify /usr/local/psa/PMM/rsessions/20140312135433421/dump/dump_object338.xml'> was finished with exit code 1
== STDOUT ====================
The XML file /usr/local/psa/PMM/rsessions/20140312135433421/dump/dump_object338.xml was not parsed successfully with the following errors:
/usr/local/psa/PMM/rsessions/20140312135433421/dump/dump_object338.xml:1673:parsererror :EntityRef: expecting ';' <password type="plain">&a&c<PASS;></password> ^/usr/local/psa/PMM/rsessions/20140312135433421/dump/dump_object338.xml:1673:parsererror :Entity 'c' not defined <password type="plain">&a&c<PASS;></password> ^
== STDERR ====================
Special symbols like
in the client's password.
Find backup file with account with bad password, some sensitive data from error output can be used, for example part of the account password: "PASS" . Go to the directory with backup files and run the
# cd /transfer/
# find . -name '*xml' | xargs grep PASS
./resellers/test_reseller/clients/14/domains/example.com/backup_example.com_info_1403121141.xml: <password type="plain">&a&c<PASS;></password>
Output from the command above is the file name where information about account with bad password is stored. Its name (
backup_example.com_info_1403121141.xml) contains domain name:
# grep -A2 -B3 PASS ./resellers/test_reseller/clients/14/domains/example.com/backup_example.com_info_1403121141.xml
To fix the issue change password for the
ftpuserunder the domain example.com and perform migration from scratch, starting from step 2 in article :