Panel is not accessible and `psa` service cannot be started.

Created:

2016-11-16 12:49:48 UTC

Modified:

2017-04-24 12:10:28 UTC

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Panel is not accessible and `psa` service cannot be started.

Applicable to:

  • Plesk 11.0 for Linux

Symptoms

Panel is not accessible and psa service cannot be started:

[root@dbard ~]# /etc/init.d/psa start
Starting xinetd service... done
Starting mysqld service... done
Starting named service... done
Starting postgresql service... not installed
Starting psa-spamassassin service...
done
Plesk: Starting Mail Server... already started
Starting psa... failed

Cause

Absent /var/log/sw-cp-server/ folder.

Resolution

Recreate folder and restart service:

[root@dbard ~]# mkdir /var/log/sw-cp-server
[root@dbard ~]# /etc/init.d/psa start
Starting xinetd service... done
Starting mysqld service... done
Starting named service... done
Starting postgresql service... not installed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting psa... done
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