Export database results in Timeout Expired error

Created:

2016-11-16 12:49:45 UTC

Modified:

2017-04-24 12:10:29 UTC

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Export database results in Timeout Expired error

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Unable to export MSSQL database through Plesk in Home > Domains > example.com > Database Servers with the error:

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The backup or restore was aborted.
The wait operation timed out (Error code 21)"

Cause

There is insufficient value for ADOCommandTimeout parameter in registry.

Resolution

Increase value for ADOCommandTimeout as follows

  1. Open Windows Registry from command prompt:

    regedit
  2. Navigate to HKLM\\Software\\Wow6432Node\\PLESK\\PSA Config\\Config

  3. Increase value for ADOCommandTimeout parameter to 300
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