"xmlrpc error: Expected <param> to have 1 children, found 0"

Created:

2016-11-16 12:49:42 UTC

Modified:

2017-04-24 11:21:59 UTC

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"xmlrpc error: Expected <param> to have 1 children, found 0"

Applicable to:

  • Plesk 10.3 for Windows
  • Plesk 10.4 for Windows
  • Plesk 10.0.0 for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 10.x and below for Windows

Symptoms

Parallels Plesk shows the following error:

xmlrpc error: Expected <param> to have 1 children, found 0
---------------------- Debug Info -------------------------------
0: common_func.php3:4675
of_get_all_keys()
1: common_func.php3:4675
pkey_fetch_key_list()
2: KeyInfoForm.php:171
KeyInfoForm->get_bye_online_url(string 'new', string '')
3: KeyInfoForm.php:77
KeyInfoForm->assign()
4: key_info.php:43
require(string 'C:\\Program Files\\Parallels\\Plesk\\admin\\htdocs\\server\\key_info.php')
5: plesk.php:66

Cause

The file %plesk_dir% \\admin\\repository\\registry.xml is empty.

Resolution

  1. Remove the file %plesk_dir% \\admin\\repository\\registry.xml .

  2. Click the OK button on the error screen or log into the Plesk Control Panel again.

  3. Click the Retrieve Keys button on the License Management screen to re-apply the license.

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