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Unable to start Dovecot after Plesk installation: Can't open file /etc/dovecot/private/ssl-cert-and-key.pem: No such file or directory

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Daria Gavrilova
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Applicable to:

  • Plesk 12.5 for Linux

Note: This article has the reference to the issue with the fix available:

Please consider updating your server:

Symptoms

  • Unable to start 'dovecot' service on fresh Plesk installation:

    # /etc/init.d/dovecot start
    Starting Dovecot Imap: doveconf: Fatal: Error in configuration file /etc/dovecot/dovecot.conf line 50: ssl_cert: Can't open file /etc/dovecot/private/ssl-cert-and-key.pem: No such file or directory
    [FAILED]

  • There was a Dovecot package already installed before Plesk installation.

Cause

The behavior caused by a Plesk bug PPPM-3557. It has been fixed in Plesk Onyx 17.0.17.

Resolution

  1. Login to Plesk
  2. Reinstall Dovecot by switching it to Courier and back to Dovecot in Tools & Settings > Updates & Upgrades:
    dovecot_courier.PNG

Note: It is recommended to have a clean server before installing Plesk. Check Plesk Installation and Upgrade Guide

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