Unable to modify mail account "Internal error: Cannot find service with id:"

Created:

2016-11-16 12:49:17 UTC

Modified:

2017-08-16 16:46:23 UTC

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Unable to modify mail account "Internal error: Cannot find service with id:"

Applicable to:

  • Plesk 11.x for Windows
  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

An attempt to modify mail account fails with the following error:

Internal error: Cannot find service with id:
Message Cannot find service with id:
File aps_php.php
Line 333
Type Exception

Cause

An application was delete from domain, but it was not deleted completely and some records remained in Plesk database.

Resolution

Please contact Parallels Technical support.

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