Unable to install a certificate for a domain in Hosting Settings: The system cannot find the path specified.

Created:

2016-11-16 12:49:02 UTC

Modified:

2017-08-16 17:10:24 UTC

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Unable to install a certificate for a domain in Hosting Settings: The system cannot find the path specified.

Applicable to:

  • Plesk for Windows

Symptoms

  • Unable to install a certificate for a domain in Hosting Settings:

    PLESK_ERROR:certmng failed: The system cannot find the path specified. (Error code 3) at Open file '' at (VFile::open line 104) at execute console command --install-web-certificate(vconsoleapp::start line 122) at execute "C:\Program Files (x86)\Plesk\admin\bin\certmng" --install-web-certificate "--name=ssl_aadhaar.ezoneindiaportal" "--certificate-path=" "--ca-certificate-path="(vconsoleapp::run line 139) (Error code 1)

  • The website https://example.com shows:

    This page can’t be displayed
  • Attempt to configure site fails with error:

    C:\>"%plesk_cli%\\repair" --reconfigure-web-site -web-site-name example.com
    A specified logon session does not exist. It may already have been terminated. (Exception from HRESULT: 0x80070520)
    In Microsoft.Web.Administration module
    Exception type: System.Runtime.InteropServices.COMException
    at Microsoft.Web.Administration.Interop.IAppHostMethodInstance.Execute()
    at Microsoft.Web.Administration.BindingManager.Save()
    at Microsoft.Web.Administration.ServerManager.CommitChanges()
    at ServerManagerFactory.commit()
    at IISServerManager.commit(IISServerManager* )
    (Error code 1)

Cause

An SSL certificate was incorrectly installed.

Resolution

Run the following commands to reconfigure SSL certificate and a website:

C:\>"%plesk_cli%\\repair" --reconfigure-ssl-certificates
C:\>"%plesk_cli%\\repair" --reconfigure-web-site -web-site-name example.com

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