Unable to install a certificate for a domain in Hosting Settings: The system cannot find the path specified.

Symptoms

• Unable to install a certificate for a domain in Hosting Settings:

  PLESK_ERROR: certmng failed: The system cannot find the path specified. (Error code 3) at Open file '' at (VFile::open line 104) at execute console command --install-web-certificate(vconsoleapp::start line 122) at execute "C:\Program Files (x86)\Plesk\admin\bin\certmng" --install-web-certificate "--name=ssl_example.com" "--certificate-path=" "--ca-certificate-path="(vconsoleapp::run line 139) (Error code 1)

• The website https://example.com shows:

  PLESK_INFO: This page can’t be displayed

• Attempt to reconfigure the domain fails with the following error message:

  C:\>"%plesk_cli%\repair" --reconfigure-web-site -web-site-name example.com
  A specified logon session does not exist. It may already have been terminated. (Exception from HRESULT: 0x80070520)
  In Microsoft.Web.Administration module
  Exception type: System.Runtime.InteropServices.COMException
      at Microsoft.Web.Administration.Interop.IAppHostMethodInstance.Execute()
      at Microsoft.Web.Administration.BindingManager.Save()
      at Microsoft.Web.Administration.ServerManager.CommitChanges()
      at ServerManagerFactory.commit()
      at IISServerManager.commit(IISServerManager* )
  (Error code 1)

Cause

The SSL certificate was incorrectly installed.

Resolution

1. Connect to a Plesk server via RDP.

2. Run the following commands to reconfigure SSL certificate and the website:

   C:\> "%plesk_cli%\\repair" --reconfigure-ssl-certificates
   C:\> "%plesk_cli%\\repair" --reconfigure-web-site -web-site-name example.com