Incorrect Outgoing Spam Filter Statistic: ./Maildir: No such file or directory

Created:

2016-11-16 12:48:55 UTC

Modified:

2017-06-26 08:10:16 UTC

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Incorrect Outgoing Spam Filter Statistic: ./Maildir: No such file or directory

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Linux

Symptoms

The following error appears while running daily maintenance task:

# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php
2013-11-20T09:26:51+08:00 ERR (3) [panel]: Error during calculation disk usage for mailnames on service node local : Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory

or the following error can be found in /usr/local/psa/var/log/maillog:

Feb 14 13:23:01 server postfix/pipe[919]: 9B616E13E6: to=, relay=plesk_virtual, delay=56829, delays=56828/0.64/0/0.16, dsn=4.3.0, status=deferred (temporary failure. Command output: ./Maildir: No such file or directory 4.2.1 Message can not be delivered at this time )

Cause

Maildir for a mail account was not created properly.

Resolution

Connect to the server using SSH.

Run the following command:

# /usr/local/psa/admin/sbin/mchk --with-spam
 
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