Itis not possible to connect to IMAP: SSL error has occurred and a secure connection to the server cannot be made

Created:

2016-11-16 12:48:29 UTC

Modified:

2017-04-24 11:18:03 UTC

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Itis not possible to connect to IMAP: SSL error has occurred and a secure connection to the server cannot be made

Applicable to:

  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Connection to the IMAP server fails with error in logs:

An SSL error has occurred and a secure connection to the server cannot be made.

Cause

Some issue with SSL connection for IMAP service.

Resolution

  1. Make sure that SSL for IMAP works properly, please refer to this article .

  2. If it is nessesary to replace certificate for IMAP service, please refer to this article .

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