Exception error when logging in to Plesk: Permission denied

Created:

2016-11-16 12:48:04 UTC

Modified:

2017-04-24 12:11:18 UTC

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Exception error when logging in to Plesk: Permission denied

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

When logging in to Plesk, an exception error occurs:

    Permission denied

Cause

psaadm user is not included into the lock-manager group. It can be checked with following command:

    # groups psaadm

psaadm : psaadm swkey-data psaserv psasb

Resolution

Add psaadm to the lock-manager group:

# usermod -G psaadm,psaserv,swkey-data,psasb,lock-manager psaadm
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