How do I downgrade Plesk Client IP addresses in OBAS?

Created:

2016-11-16 12:47:58 UTC

Modified:

2017-05-11 09:40:22 UTC

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How do I downgrade Plesk Client IP addresses in OBAS?

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Can I change the number of IP addresses in the Plesk Client Hosting Plan to zero?

In the current Odin Business Automation Standard (OBAS) implementation, dedicated IP addresses assigned to the Plesk client are a non-downgradable resource and cannot be downgraded directly from the control panel.

The following error is shown when attempting to downgrade the resource through Control Panel > Account > Buy Resources :

Number of IP addresses cannot be lower than N ip(s)

Cause

This behavior is considered to be a software issue. The fix will be included in future OBAS updates released after 4.5. You can track the issue using the following ID:

PBAS-18775 - downgrade number of IPs assigned to Plesk Client

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Hotfix for OBAS 4.x

Since the issue requires complex manipulations in the database, it is recommended that you contact Odin Technical Support for assistance.

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