No "Login to Plesk Control Panel" button for a reseller in WHMCS

Created:

2016-11-16 12:47:53 UTC

Modified:

2017-04-24 12:11:25 UTC

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No "Login to Plesk Control Panel" button for a reseller in WHMCS

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

  1. There is no "Login to Plesk Control Panel" button for the reseller, which credentials are used to integrate WHMCS and Plesk.

  2. The following error appears in WHMCS client area:

    Error code: 1006. Error message: Permission denied.

Cause

Such behavior is linked with a software issue #PPPM-2719, which has been fixed in MU #49 .

Resolution

Update Plesk and Plesk module in WHMCS to the latest versions.

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