Domains tab access error: Access denied for user 'sitebuilder'@'localhost'

Created:

2016-11-16 12:47:50 UTC

Modified:

2016-12-21 19:14:10 UTC

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Domains tab access error: Access denied for user 'sitebuilder'@'localhost'

Symptoms

Domains tab access error:

Internal error: SQLSTATE[HY000] [1045] Access denied for user 'sitebuilder'@'localhost' (using password: YES)

Cause

User sitebuilder has no sufficient privileges on sitebuilder5 database.

Resolution

  1. Obtain sitebuilder username and password from %plesk_dir%\\sb\\config file.

  2. Access MySQL database server via PHPMyAdmin at Tools&Settings > Database Servers page

  3. Go to sitebuilder5 database and open Privileges tab

  4. Add the user credentials obtained on step #1 and assign the following privileges:

  5. Data: full privileges

  6. Structure: full privileges
  7. Administration: LOCK TABLES, REFERENCES
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