Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Unable to access Plesk: Unknown database 'psa', 404 Not Found

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5 comments

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    Karl Webster

    Thank you.

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    Enrique Ruiz Millan

    I have executed the command and I have the following error:

    ERROR 1005 (HY000) at line 15: Can't create table 'APSApplicationItems' (errno: 28)

    Thanks!



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    Yulia Plokhotnikova

    @Enrique Ruiz Millan

    Seems there is a complex issue with the database. Consider submitting a support request to Plesk directly or to a reseller, depending on where the license was purchased.

     

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    Lars Doe

    IMHO it would be safer to not automatically remove the psa database when Plesk packages are removed. Print a message instead that this has to be done manually (or give out the command to do it). I had to restore from backup when apt accidentally removed Plesk packages as a side effect.

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    Ivan Postnikov

    Hello Lars Doe,

    Thank you for sharing your experience.

    In this case, I can suggest creating a suggestion at Plesk User-voice portal.

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