No icons in the left navigation panel of Plesk after upgrade to version 10

Refers to:

  • Plesk 10.0.1 for Linux

Created:

2016-11-16 12:46:40 UTC

Modified:

2016-12-21 19:11:20 UTC

0

Was this article helpful?


Have more questions?

Submit a request

No icons in the left navigation panel of Plesk after upgrade to version 10

Symptoms

No icons in the left navigation panel of Plesk after upgrade to version 10:

Also word def_parallels_logo.gif is shown instead of logo in the top right corner.

Cause

Postinstall configuration was not finished completely.

This may be caused by the fact that package sw-engine was not upgraded to the latest version.

Resolution

  1. Verify that the latest version of package sw-engine is installed and all files belong to it using the command as below:
    # rpm -V sw-engine

If it results the follwing output then package sw-engine should be reinstalled:

    # rpm -V sw-engine
S.5....T    /usr/bin/sw-engine
S.5....T    /usr/bin/sw-engine-cgi
  1. The package is located in subdirectory /contrib of Plesk distributive. Reinstall it with command rpm -Uvh --force , for example:
    # rpm -Uvh --force /root/psa/PSA_10.0.1/dist-rpm-CentOS-5-x86_64/contrib/sw-engine-2.0-6.201010011026.centos5.x86_64.rpm

If the package is missing on the serever it may be downloaded from the website http://autoinstall.plesk.com/ . Find your verison of Plesk , operating system and architecture.

  1. After package sw-engine is reinstalled execute the post-install configuration script again:

    # /usr/local/psa/bootstrapper/pp10.9.0-bootstrapper/bootstrapper.sh repair
  2. If the probelm still persists update psa database with queries below, but first create its backup:

    # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysqldump -u admin psa > psa`date +%F_%H.%M`.sql
    # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa

    mysql> DELETE from Skins; REPLACE INTO Skins (id, name, place) values (1, 'Default', 'default');UPDATE cl_param SET val=1 WHERE param='skin_id';UPDATE dom_param SET val=1 WHERE param='skin_id';UPDATE mn_param SET val=1 WHERE param='skin_id';UPDATE misc SET val=1 WHERE param='admin_skin_id';UPDATE misc SET val=1 WHERE param='def_skin_id';
Have more questions? Submit a request
Please sign in to leave a comment.