On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to activate domain in Plesk: The domain cannot be activated because it was disabled by your hosting provider

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4 comments

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    nkmnz

    Hi,

    this problem occurs every 2-3 weeks on my plesk installation. Is there any way to resolve the cause? Is it a good idea to write a cronjob that checks for domain status and webspace_status and/or updates regularly? 

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    Kuzma Ivanov

    Hey,

    It might be that the subscription in your Plesk overuses its resource limits and overuse is not allowed by policy. Because of this, the subscription is automatically suspended if the resource usage exceeds the limit values.

    See this KB article for details:

    https://support.plesk.com/hc/en-us/articles/115000840865

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    jnasser (Edited )

    same problem to me since i moved from cpanel and setup the db.

    even the subscription is not exist, its connected maybe to external, because the subscription i have have enough resources. 

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    Alexey Lapshin

    Hello @jnasser, Please submit a ticket to Plesk Support https://support.plesk.com/hc/en-us to investigate the issue further. 

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