Unable to access mail function: Warning: Permission denied.

Created:

2016-11-16 12:45:43 UTC

Modified:

2017-07-14 13:15:16 UTC

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Unable to access mail function: Warning: Permission denied.

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  1. Unable to access mail tab for subscription in Plesk with message:

    Warning: Permission Denied
  2. Mail tab is missed for domains.

  3. Unable to access Tools & Settings > Outgoing Mail Control

    Warning: Permission denied.

Cause

Mail management functions are disabled in Plesk

Resolution

Open Plesk > Tools & Settings > Mail Server Settings and switch on the option Enable mail management functions in Plesk .

Please note: In case mail function is disabled on Partners Central side for the license installed, please activate it in order to prevent the issue from reoccuring
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