AWStats: Statistics is empty for the last month

Created:

2016-11-16 12:45:30 UTC

Modified:

2017-05-22 09:35:21 UTC

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AWStats: Statistics is empty for the last month

Applicable to:

  • Plesk 10.3 for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows

Symptoms

  • AWStats does not display all the traffic

  • Website visitors were dropped significantly

Cause

Internal software issue with id #PPPM-757 . It was fixed in the Plesk 11.5.30 MU12

AWStats does not calculate web statistics for a domain with the WWW prefix and all of the domain's aliases

Resolution

Please install the latest Plesk microupdates .

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