Migration: Unable to update SpamAssassin settings: Individual spam filtering settings are not allowed by server administrator

Created:

2016-11-16 12:45:26 UTC

Modified:

2017-06-16 21:36:20 UTC

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Migration: Unable to update SpamAssassin settings: Individual spam filtering settings are not allowed by server administrator

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Linux

Symptoms

The migration is completed with the following error:

Error:  mailname "john.doe@example.com"
Execution of "C:\Program Files (x86)\Parallels\Plesk\bin\spamassassin.exe" --update john.doe@example.com -reject-spam false -hits 7 -modify-subj-text *****SPAM***** -report-text "" -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to update SpamAssassin settings for mail account "john.doe@example.com": Individual spam filtering settings are not allowed by server administrator

Cause

This command applies individual settings for the mail account, but on a destination server, this setting is not enabled.

Resolution

Enable the Apply individual settings to spam filtering setting under Tools & Settings > Spam Filter Settings on the destination server:
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