Error while migrating: Unable to update SpamAssassin settings: Individual spam filtering settings are not allowed by server administrator

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Windows
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:45:26 UTC

Modified:

2016-12-21 19:08:30 UTC

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Error while migrating: Unable to update SpamAssassin settings: Individual spam filtering settings are not allowed by server administrator

Symptoms

The migration is completed with the following error:

Error:  mailname "mailuser@domain.tld"
Execution of "C:\\Program Files (x86)\\Parallels\\Plesk\\bin\\spamassassin.exe" --update mailuser@domain.tld -reject-spam false -hits 7 -modify-subj-text *****SPAM***** -report-text "" -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to update SpamAssassin settings for mail account "mailuser@domain.tld": Individual spam filtering settings are not allowed by server administrator

Cause

This command applies individual settings for the mail account, but on the destination server this setting is not enabled.

Resolution

To fix it enable the "Apply individual settings to spam filtering" setting at Home -> Tools & Settings -> Spam Filter Settings on the destination server.

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