Flash does not work in Internet Explorer version 10 and below: "Movie is not loaded"

Refers to:

  • Plesk 11.5 for Linux
  • Web Presence Builder 11.5 for Linux

Created:

2016-11-16 12:45:25 UTC

Modified:

2016-12-21 19:08:28 UTC

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Flash does not work in Internet Explorer version 10 and below: "Movie is not loaded"

Symptoms

Flash files .SWF uploaded via Text and Video widget are not played in Internet Explorer version 10 and below. If you right click on flash file area, it shows

Movie not loaded

Other browsers are not affected - Flash files are displayed correctly with Mozilla Firefox, Google Chrome, Internet Explorer 11.

Cause

Such behavior is considered to be a software issue. The fix will be included in future Parallels Presence Builder updates released after 11.5.11. You can track it using the following ID:

PPPM-1343 - [WPB] Flash isn't displayed in IE10 and below

Workaround

Change " index.html " in the published site.

find this record:

<param name="src" value="../..//sitebuilder/sites/eb/eb51db2a33eb450c8d70968b75b132a4/attachments/Image/Cooper.swf" />

replace it with:

<param name="src" value="../../attachments/Image/Cooper.swf" />

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