- Plesk for Windows
- Plesk for Linux
Statistics is not protected by a password (the corresponding option is unchecked under Domains > example.com > Hosting Settings). But statistics page
http://example.com/plesk-stat/webstat/shows the following error:
You do not have permission to access this document.
On Linux the following error can be found in
(13)Permission denied: /var/www/vhosts/system/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
Incorrect permissions for domain's statistics directory.
Check that correct permissions are set to the following directories:
# chmod 755 /var/www/vhosts/system/
# chmod 755 /var/www/vhosts/example.com/statistics
Recalculate statistics with the help of KB article #213901965.