On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Domain web statistics in Plesk are not shown: 403 Forbidden

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2 comments

  • Avatar
    Burnley

    Checking virtual hosts' file system ................................. [OK]

    Error messages: 0; Warnings: 0; Errors resolved: 0

    SWstats still showing 403's

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  • Avatar
    Lok Ming Chu

    I run the command. It's not work.

    The command return message

    [root@************ ~]# plesk repair fs ************

    Checking virtual hosts' file system

    There is incorrect ownership on some items in the WWW root directory
    of the domain '************' ........................... [ERROR]
    To see more details, run the command in the verbose mode: plesk repair fs -verbose
    Do you want to repair incorrect ownership? [Y/n] y
    Repairing incorrect ownership ................................... [FIXED]

    Error messages: 1; Warnings: 0; Errors resolved: 1

    [root@************ ~]# plesk repair fs ************

    Checking virtual hosts' file system
    One or more files or directories in the root directory of the domain
    '************' are either writable by anyone or neither readable
    nor writable by the owner. Such permissions are insecure and may
    result in or indicate a security breach ........................... [INFO]
    To see more details, run the command in the verbose mode: plesk repair fs -verbose

    Error messages: 0; Warnings: 0; Errors resolved: 0

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