- Plesk for Windows
One of the following bounce messages is received while sending a mail message to
email@example.com the Plesk server:
CONFIG_TEXT: Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain example.com by mail.example.com [203.0.113.2].
CONFIG_TEXT: An error occurred while sending mail.
550 Requested action not taken: mailbox unavailable or not local
Please check the message recipient firstname.lastname@example.org and try again.
Mail for this Plesk domain is hosted on Google Services
Mail domain is present in MailEnable configuration.
Disable mail service for the affected domain in Domains > example.com > Mail Settings so that MailEnable configuration is not present and outgoing emails are sent via external server, or apply an alternative solution:
Connect to the server via RDP
Open MailEnable at Start > MailEnable
Navigate to Messaging Manager > Post Offices > example.com > Domains:
Double click on example.com to open Properties window:
Tick the Act as Smart Host option and add either the IP address or the domain name of the mail server where email has to be redirected to:
Download the following tool from MailEnable: MERoute
Unpack the archive and execute
In the new window select example.com and click on the OK button to save the change: