Not possible to login to Plesk: ERROR: unmatched tags {NAVS} still present in main {NAVS}

Created:

2016-11-16 12:44:38 UTC

Modified:

2017-04-24 11:14:48 UTC

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Not possible to login to Plesk: ERROR: unmatched tags {NAVS} still present in main {NAVS}

Applicable to:

  • Plesk

Symptoms

When I login to Plesk I see the following error:

Error message or request description :  ERROR: unmatched tags {NAVS} still present in main  {NAVS}

Resolution

Disable Chrome extensions like TYPO3 - Little Helper 1.4.8 and clear Internet browser cache.

If it does not help try apply the following workaround:

For Windows:

  1. Clear Plesk Panel sessions by opening Plesk Service Monitor via cmd.exe :
    "%plesk_bin%"\  raymonitor.exe

or run it from System tray.

  1. Click on Delete Sessions button.

For Linux:

Delete Plesk Panel sessions using the following command:

    #  MYSQL_PWD=`cat /etc/psa/.psa.shadow` psa -e "delete from sessions;"

.

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