[FIX]FTP configuration failure – hosting creation fails

Refers to:

  • Plesk 9.x and below for Windows

Created:

2016-11-16 12:44:30 UTC

Modified:

2016-12-21 19:06:22 UTC

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[FIX]FTP configuration failure – hosting creation fails

Symptoms

Hosting creation fails due to FTP configuration error:

    Unexpected error

at updateUser(propertycamp)(FtpServerManager::updateUser line 428)

at execute console command --update-user(vconsoleapp::start line 128)

at execute "F:\\Program Files\\SWsoft\\Plesk\\/admin/bin/ftpmng" --update-user

"--user-name=propertycamp"(vconsoleapp::run line 138)

Execute file name: F:\\Program Files\\SWsoft\\Plesk\\admin\\bin\\ftpmng.exe

Resolution

Please download the following file:

http://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/129816/ftpmng.exe

and place it to the %plesk_bin% folder.

Additional Information :

%plesk_dir% is environment variable which points to Plesk installation folder. By default it is C:\\Program Files\\SWsoft\\Plesk .

%plesk_bin% is environment variable which points to Plesk binaries folder. By default it is C:\\Program Files\\SWsoft\\Plesk\\admin\\bin .

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