Applicable to:
- Plesk for Windows
Symptoms
Plesk backup fails with one of the following errors:
PLESK_ERROR: Site domain.tld does not exist at IIS7WebSites
PLESK_ERROR: WARNING: (Restore hosting object 'example.com') psadumpagent.UtilExecutionException: Error in execute ''C:\Program Files (x86)\Plesk\admin\bin64\websrvmng' --set-mime-types "--vhost-name=example.com" "--mime-types=C:\Program Files (x86)\Plesk\PrivateTemp\tmp9564.tmp"': Site example.com doesn't exist
Cause
The error message means that "example.com" is absent in IIS or is not configured in IIS.
Resolution
The site needs to be configured using the following commands from the command line in RDP session:
For Plesk 12.5 and newer:
C:\> plesk repair web example.com
For Plesk 11.x
C:\> "%plesk_bin%\\websrvmng.exe" --reconfigure-vhost --vhost-name=example.com
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