FTP login failed 530-User cannot log in, home directory inaccessible IP restriction rules denied the access.

Refers to:

  • Plesk for Windows
  • Plesk

Created:

2016-11-16 12:43:50 UTC

Modified:

2017-02-21 11:14:54 UTC

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FTP login failed 530-User cannot log in, home directory inaccessible IP restriction rules denied the access.

Symptoms

Users are not able to FTP login to the server. The following error message appears:

530-User cannot log in, home directory inaccessible.
Win32 error: Access is denied.
Error details: IP restriction rules denied the access.
530 End

Cause

Default policy for 'FTP IPv4 Address and Domain Restrictions' was set to 'Deny' and no 'Allow' rules were defined.

Resolution

Change default 'FTP IPv4 Address and Domain Restrictions' policy to Allow :

IIS-> -> FTP IPv4 Address and Domain Restrictions - > Edit Feature Settings -> Access for unspecified clients

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