Migration failed: not well-formed (invalid token) An error occurred during customer account creation

Created:

2016-11-16 12:43:37 UTC

Modified:

2016-12-21 19:04:16 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Migration failed: not well-formed (invalid token) An error occurred during customer account creation

Symptoms

Migration failed:

not well-formed (invalid token): line 316, column 27
Failed deployment of client Efsf64_8Wk2!cv42
Warning:
Execution of /opt/psa/admin/plib/api-cli/client.php --create Efsf64_8Wk2!cv42 -name John\\ Doe -notify false -owner admin -passwd '' -passwd_type encrypted -creation-date 2015-02-23 -guid 2fb1bc58-a65a-4dac-8e14-89e50a89e166 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during customer account creation: You can use alphanumeric, dash (-), dot (.), single quote ('), percent (%) and underscore (_) symbols in the user name. The user name should start with an alphanumeric symbol.

Cause

The issue was caused by incorrect symbols in clients usernames.

Resolution

Change client's username on source server: Customers > customer_name > Change Login Info

For this case client name Efsf64_8Wk2!cv42 should be changed: replace it with login name as per recommendation from the warning.

Have more questions? Submit a request
Please sign in to leave a comment.