Unable to use external mailbox as a "catch-all" mailbox on the domain if Outgoing Mail Control is turned on.

Refers to:

  • Plesk 12.0 for Linux

Created:

2016-11-16 12:43:30 UTC

Modified:

2016-12-21 19:03:57 UTC

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Unable to use external mailbox as a "catch-all" mailbox on the domain if Outgoing Mail Control is turned on.

Symptoms

Unable to use external mailbox as a "catch-all" mailbox on the domain if Outgoing Mail Control is turned on.

The following message appears:

    Warning: While Outgoing Mail Control is turned on, the email address example@mail.com for non-existent recipients should belong to the selected domain. If it does not, then the \\"Reject\\" policy will be applied instead of forwarding.

The affected server is running CentOS 7.

Cause

This is a software issue with internal id #PPPM-2632 , it will be fixed in future Plesk updates.

The issue is specific for CentOS 7. It is possible to use external mailbox as a "catch-all" mailbox on Plesk servers running CentOS 5 or 6.

Resolution

As a workaround, you can use /usr/local/psa/admin/plib/DSMail.php from CentOS 6 installation or follow the steps:

  1. Backup original file

    # cp /usr/local/psa/admin/plib/DSMail.php{,.orig}
  2. Download the file from attachment

    # wget http://kb.plesk.com/Attachments/kcs-48096/DSMail.zip

    And unpack it

    # unzip DSMail.zip
  3. Replace /usr/local/psa/admin/plib/DSMail.php with downloaded one

    # cp DSMail.php /usr/local/psa/admin/plib/DSMail.php
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