Notifications about expired subscriptions are not sent to a reseller in Plesk 10.4

Created:

2016-11-16 12:43:28 UTC

Modified:

2017-04-24 12:14:00 UTC

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Notifications about expired subscriptions are not sent to a reseller in Plesk 10.4

Applicable to:

  • Plesk 10.4 for Linux

Symptoms

Notifications when customer's subscription gets expired are enabled for reseller's email, but they are not sent to a reseller.

Cause

Internal issue in product ( ID 115975 ). It has been completely fixed in Plesk Panel 11.5 .

Resolution

  1. Please place attached php file into /usr/local/psa/admin/plib directory.

  2. Consider to upgrade Plesk to the higher Plesk version 11.5 or 12.

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