File Sharing fails with:Internal error: The directory does not exist "admin"

Created:

2016-11-16 12:43:22 UTC

Modified:

2017-04-24 12:14:04 UTC

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File Sharing fails with:Internal error: The directory does not exist "admin"

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux

Symptoms

The following error appears upon an attempt to open subscriptions File Sharing tab:

Internal error: The directory does not exist "admin"

Cause

The dav_module (shared) and dav_fs_module (shared) Apache modulus were not loaded.

Resolution

  1. Run the following command to check if dav_module (shared) and dav_fs_module (shared) are presented:

    # httpd -M | grep dav
  2. Make sure that files are presented on the server:

    # ls -l /usr/lib64/httpd/modules/mod_dav*
    -rwxr-xr-x 1 root root 52016 Apr 4 06:57 /usr/lib64/httpd/modules/mod_dav_fs.so
    -rwxr-xr-x 1 root root 93328 Apr 4 06:57 /usr/lib64/httpd/modules/mod_dav.so
  3. Add the following string in /etc/httpd/conf/httpd.conf :

    LoadModule dav_module modules/mod_dav.so
    LoadModule dav_fs_module modules/mod_dav_fs.so
  4. Reload httpd :

    #service httpd reload
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