Plesk shows HTTP Error 500.21 - Internal Server Error: 0x8007000d

Created:

2016-11-16 12:42:58 UTC

Modified:

2017-04-24 11:33:53 UTC

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Plesk shows HTTP Error 500.21 - Internal Server Error: 0x8007000d

Applicable to:

  • Plesk 11.0 for Windows
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows

Symptoms

Plesk fails to load in web browser and following error is displayed:

HTTP Error 500.21 - Internal Server Error
Handler "PleskEngine-FastCGI-php" has a bad module "FastCgiModule" in its module list

Error Summary
HTTP Error 500.21 - Internal Server Error
Handler "PleskEngine-FastCGI-php" has a bad module "FastCgiModule" in its module list
Detailed Error Information
Module IIS Web Core
Notification ExecuteRequestHandler
Handler PleskEngine-FastCGI-php
Error Code 0x8007000d
Requested URL https://localhost:8443/index.php
Physical Path C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\htdocs\\index.php
Logon Method Anonymous
Logon User Anonymous
Failed Request Tracing Log Directory C:\\inetpub\\logs\\FailedReqLogFiles

Cause

ASP.NET is not registered on the server.

Resolution

Register ASP.NET on the server with the command:

%Windir%\\Microsoft.NET\\Framework\\v4.0.30319\\aspnet_regiis.exe -i

Restart IIS server by issuing following command:

iisreset

If it did not help, apply the solution described in the Microsoft KB article: Troubleshooting: HTTP Error 500 (or 500.21) - Internal Server Error Handler

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