Unable to access File Manager: Unable to init new groups for user xx: Operation not permitted System error 1

Created:

2016-11-16 12:42:30 UTC

Modified:

2017-04-24 11:20:47 UTC

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Unable to access File Manager: Unable to init new groups for user xx: Operation not permitted System error 1

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Linux

Symptoms

Unable to access File Manager or Logs section for domain. The following error is shown:

 Internal error: filemng: Unable to init new groups for user xx: Operation not permitted System error 1: Operation not permitted

Message filemng: Unable to init new groups for user xx: Operation not permitted System error 1: Operation not permitted
File Agent.php
Line 212
Type PleskUtilException

Cause

Incorrect permissions on 'wrapper' files.

Resolution

  1. Stop 'psa' service:

      # service psa stopall
  2. Change permissions:

      # chown root.psaadm /usr/local/psa/admin/sbin/wrapper
    # chmod 4110 /usr/local/psa/admin/sbin/wrapper
    # chown root.psaadm /usr/local/psa/admin/sbin/mod_wrapper
    # chmod 4110 /usr/local/psa/admin/sbin/mod_wrapper
  3. Start 'psa' service:

      # service psa start
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