Unable to access wordpress administrative interface: Access parameter not set

Created:

2016-11-16 12:42:23 UTC

Modified:

2017-04-24 11:19:34 UTC

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Unable to access wordpress administrative interface: Access parameter not set

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Symptoms

While accessing Wordpress administrative interface for particular domain the following error appears:

Error: Access parameters not set

In C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\logs\\php_error.log the following error can be found:

ERR (3)  [util_exec]: plesk_proc_close() failed
PleskUtilException: "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/bin\\sappmng" --run-application-script "--script-filename=configure" "--script-name=configure" "--user-name=parallels" "--application-full-name=file:///C:\\Program Files (x86)\\Parallels\\Plesk\\var\\apspackages\\apsD46B.tmp.zip97ccb094-cf65-9399-96\\cache" "--fsa-xml-file=C:/Program Files (x86)/Parallels/Plesk/PrivateTemp/fsa17A9.tmp" failed with code 1.

Cause

Database inconsistency.

Resolution

Solution requires difficult actions with database. Contact Plesk Technical Support for further assistance.

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