Roundcube login fails: Connection to storage server failed

Created:

2016-11-16 12:42:17 UTC

Modified:

2017-05-15 07:01:02 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Roundcube login fails: Connection to storage server failed

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Unable to login Roundcube webmail:

Connection to storage server failed

Cause

Incorrect permissions set to subdirectories of directory /var/qmail/mailnames/

Resolution

  1. Set correct permissions for subdirectories:

    # chown -R popuser:popuser /var/qmail/mailnames/*
    # chmod 0750 /var/qmail/mailnames/*
  2. Check permissions for /var/qmail/popuser directory they should be like the following:

    # ls -ld /var/qmail/popuser
    drwxr-xr-x 2 popuser popuser 4096 Aug 26 2015 /var/qmail/popuser
  3. If it differs set them as follows

    # chown -R popuser:popuser /var/qmail/popuser
Have more questions? Submit a request
Please sign in to leave a comment.