- Plesk 11.0 for Windows
- Plesk 11.5 for Windows
- Plesk 12.0 for Windows
Additional FTP user unable connect to the server, getting below error.
FTP Error: 530 User cannot log in, home directory inaccessible
FTP authorization rules were not set for Read permissions to All Users in Default FTP Site .
Add this rule by following below mentioned steps:
Login to the server via remote desktop connection as an administator user.
Open IIS ( Start > Administrative Tools > Internet Information Service )
Double click on Sites
Double click on Default FTP Site (ip address)
Double click on FTP Authorization Rules
Click on Add Allow Rule... link (right top corner)
Select the option of All Users
Select Read permissions check box
Click on OK button to submit the changes.
After doing above steps restart Microsoft FTP Services by following the below mentioned steps:
Click on Start > Administrative Tools > Services
Select the service named Microsoft FTP service
Click on Restart link
Make sure that the website is resolved to the same IP address that is set in Plesk.