How to move domains between subscriptions in Plesk

Applicable to:

Plesk for Linux
Plesk for Windows

Question

How to move domains between subscriptions (change a subscriber for a domain) or merge subscriptions?
How to to change the subscriber (move subscription to another owner) for a subdomain?

Answer

Note: This feature is available starting from Plesk Obsidian. Update to the latest version to get this feature.

The following scenarios are supported:

Main domain (with its subdomains) can be moved to another subscription, becoming an additional domain on the target subscription. This is only possible if there are no additional domains on the subscription from which the main domain is moved. The original subscription will be removed, since it will have no domains/subdomains left in it.
Additional domain (with its subdomains) can be moved to another subscription, becoming an additional domain on the target subscription. The target subscription must have enough resources to accommodate the moved objects.
Additional domain (with its subdomains) can be moved to a new subscription, becoming the main domain on the new subscription. The new subscription will be created on the same service plan as the source subscription, from which the domain was moved.

Moving a domain via Plesk

In Plesk, go to Subscriptions > example.com and click Move domain.

Note: If the Move domain button is grayed out, point the mouse to this button to find out why.
Select an existing subscription from the list or create a new subscription for this domain. Click Move.

Note: Service plans of both the source and target subscriptions must allow the customer to manage all types of objects on the moved domain. For example, if the domain has a subdomain, then both the source and target subscriptions must allow the customer to manage domains and subdomains. Otherwise, the Move link will not be available.

Moving a domain via a command-line interface

Connect to the Plesk server via SSH and use the 'plesk bin subscription' utility:

to move main domain from one subscription to another.

# plesk bin subscription --merge source-example.com -webspace-name target-example.com
to move additional domain to another subscription:

# plesk bin site --move addon.domain -webspace-name example.net
to create a new subscription from an additional domain:

# plesk bin site --move addon.domain -login addon_user -passwd <password>

Additional Information

Workaround for Plesk Onyx

The following workaround can be used to move a website to the other domain of the same subscription:

Let us assume we are moving a subdomain.example.com to a separate subscription.

In Plesk, Create a new subscription example2.com in Subscriptions > Add Subscription.

Note: in Web Admin Edition to create a new subscription go under Plesk > Websites & Domains > Add Domain > Location of the website's files > Create a new webspace:
Copy your original website subdomain.example.com into example2.com subscription via Domains > example.com > Website Copying.
Test the website on its new location by adding example2.com into hosts file on the local computer.
Install the extension Site Import (If not installed yet) through Plesk > Extensions > search Site Import > Click Install
Go to Domains > example2.com > Mail Importing and then click Import mail messages
Migrate all mailboxes
If domain subdomain.example.com is protected by Lets Encrypt SSL certificate do the following:
1. Open certificates Domains > subdomain.example.com > SSL/TLS Certificates.
2. Remove SSL/TLS certificate by checking certificate with name "Lets Encrypt subdomain.example.com" and pressing Remove button.
Remove the original website via Domains > subdomain.example.com > Remove subdomain.
Rename example2.com into example.com in Domains > example2.com > Hosting Settings.
If it is required - secure domain example.com with Let's Encrypt certificate or 3rd party SSL/TLS certificate using this guide.

Is it possible to change the main website on a subscription in Plesk

Comments

10 comments

Atthawut Prathumrat March 22, 2018 08:06

According to this article, How can I move mail accounts between subscriptions which are in the same customer?

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Alexandr Tumanov March 22, 2018 09:04

Hi, the solution is only to create new mailboxes and transfer content manually.

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Peter van der Kleij August 14, 2019 10:27

In the following article, its being explained how to move an domain, to another subscription?!?

https://support.plesk.com/hc/en-us/articles/115002567045-How-to-change-the-owner-for-the-subscription-in-Plesk-

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Maxim Krasikov August 15, 2019 02:33

Hello @Peter van der Kleij,

Let me explain that the article instructs how to assign a whole subscription to another owner in Plesk: a customer or a reseller.

Additional information about customers and resellers in Plesk can be found in our documentation:
https://docs.plesk.com/en-US/onyx/administrator-guide/customers-and-resellers.70622/

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Alexander Steenbrugge October 11, 2019 14:14

This button is missing on my plesk server.
Do i need to change a setting or something like that to activate it?

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Anzhelika Khapaknysh October 13, 2019 08:27

@Alexander Steenbrugge,

Please check whether you have Plesk Obsidian installed, as Move domain feature isn't available in Plesk Onyx.
To check the version:

1. Log into Plesk.
2. On the Home page check System Overview box:

If the version differs, consider upgrading: https://support.plesk.com/hc/en-us/articles/213408749

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Alexander Steenbrugge October 14, 2019 07:20

@Anzhelika Khapaknysh Thx for the info.
In have the Onyx version so i have to look for a other option.

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Ivan Postnikov October 14, 2019 13:17

Hello @Alexander Steenbrugge,

In that case, the solution may be to manually copy the site content or to use this extension https://www.plesk.com/extensions/site-import/ to 1st copy the domain to another Plesk server and back to the target one.

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Christopher Danks December 17, 2019 15:23

I have found an issue using Obsidian on Windows Server.

I am running version: Version 18.0.21 Update #4, last updated on Dec 3, 2019 10:26 AM

a customer has 2 subscriptions on their account and this customer wants to combine them in to 1.

each subscription has 1 domain name

i go to subscription1.com and click move domain, the search box for available subscriptions loads but searching does not find subscription2.com

i assume search is only looking at other customers and not subscriptions under the same user.

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Alexey Lapshin December 19, 2019 01:14

Hello, @Christopher, most probably the issue occurs due to the fact that target subscription has not enough resources. Please check that the allocated amount of available domains for target subscription is enough in it Service Plan or Customization.

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