How to move domains between subscriptions in Plesk

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    Atthawut Prathumrat

    According to this article, How can I move mail accounts between subscriptions which are in the same customer?

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    Alexandr Tumanov

    Hi, the solution is only to create new mailboxes and transfer content manually.

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    Peter van der Kleij

    In the following article, its being explained how to move an domain, to another subscription?!?

    https://support.plesk.com/hc/en-us/articles/115002567045-How-to-change-the-owner-for-the-subscription-in-Plesk-

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    Maxim Krasikov

    Hello @Peter van der Kleij,

    Let me explain that the article instructs how to assign a whole subscription to another owner in Plesk: a customer or a reseller.

    Additional information about customers and resellers in Plesk can be found in our documentation:
    https://docs.plesk.com/en-US/onyx/administrator-guide/customers-and-resellers.70622/

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    Alexander Steenbrugge

    This button is missing on my plesk server.
    Do i need to change a setting or something like that to activate it?

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    Anzhelika Khapaknysh

    @Alexander Steenbrugge,

    Please check whether you have Plesk Obsidian installed, as Move domain feature isn't available in Plesk Onyx.
    To check the version:

    1. Log into Plesk.
    2. On the Home page check System Overview box:

    If the version differs, consider upgrading: https://support.plesk.com/hc/en-us/articles/213408749 

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    Alexander Steenbrugge

    @Anzhelika Khapaknysh Thx for the info.
    In have the Onyx version so i have to look for a other option.

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    Ivan Postnikov

    Hello @Alexander Steenbrugge,

    In that case, the solution may be to manually copy the site content or to use this extension https://www.plesk.com/extensions/site-import/ to 1st copy the domain to another Plesk server and back to the target one.

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    Christopher Danks

    I have found an issue using Obsidian on Windows Server.

    I am running version: Version 18.0.21 Update #4, last updated on Dec 3, 2019 10:26 AM

     

    a customer has 2 subscriptions on their account and this customer wants to combine them in to 1.

    each subscription has 1 domain name

    i go to subscription1.com and click move domain, the search box for available subscriptions loads but searching does not find subscription2.com

    i assume search is only looking at other customers and not subscriptions under the same user.

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    Alexey Lapshin

    Hello, @Christopher, most probably the issue occurs due to the fact that target subscription has not enough resources. Please check that the allocated amount of available domains for target subscription is enough in it Service Plan or Customization.

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    Oleg Burca

    I found a problem with domains migration.
    Migration is not possible when in the destination subscription none of the domains has the MAIL functionality enabled (probable the same for other features).
    But it works if at least one domain from the destination has the mail functionality enabled (even an add-on domain).

    Plesk web panel doesn't indicate any error or warning, just shows that no such subscription when you search for it.
    When migrated from CLI - it says: Unable to move the domain because the mail service is disabled on the target subscription.

    Please improve the "move domain" functionality to avoid this situation.
    For example, even if a subscription cannot be used as destination for a domain migration - it should still be listed in the search results, but being graylisted. When it is selected - Plesk web panel should indicate the same message as CLI tool.

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    Bulat Tsydenov

    Hi Oleg Burca!
    Thank you for the feedback! I will forward this feedback to the responsible team, we will think on improving it in future releases.

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